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  • How are map views counted?
    MetaLocator incurs costs based on map views.  Map views are different from page views and reflect user interaction with the software.   Map views are the most common utilization metric used by MetaLocator when establishing Enterprise agreements.  The exact determination of map view utilization is made by the map vendor, typically MapBox or Google Maps. MapBox https://www.mapbox.com/help/define-map-view/ Google [https://developers.googleFew readers
  • MetaLocator Form W-9
    MetaLocator is owned and operated by Fatica Consulting L.L.C. Download our W-9 below Attachment icon Fatica Consulting W9 01-30-2026.PDFFew readers
  • How can I see my billing history?
    For credit card payments, your complete billing history will be shown under the User Menu, Upgrade and Billing Profile as shown below.  Each bill will include a receipt, printable invoice and details regarding the charge. Click the User Profile icon in the toolbar, then click Plan & Billing. [](https://downloads.intercomcdn.com/i/o/yn1vvwtq/1505590136/993235ae2bcfaef69e9ccFew readers
  • Switching to invoicing / check payment methods
    To switch to an invoiced payment method, contact the help desk. The help desk will create and deliver an invoice with the contact information provided.  If there is an existing credit card billing subscription in place, it will be cancelled upon receipt of the invoice payment. Invoice payment is for annual subscriptions only.  MetaLocator takes credit card payments for monthly subscripFew readers
  • Is there a discount for nonprofits?
    Not at this time.  We love our nonprofit customers and keep our margins as tight as possible.Few readers
  • Annual Plans and Add-Ons
    Annual plans and add-ons are billed yearly and are provided with a discount in exchange for the longer-term commitment. The following policies apply to all annual plans and add-ons: They are not refundable. They cannot be switched to a month-to-month They cannot be downgraded Cancellation of an annual plan will take effect at the end of the current term To enroll your MetaLocator subscription in an annual agreement, first login to your account, select your Profile, then click **PlaFew readers
  • MetaLocator Account Policy: When Is a Separate Account Required?
    At MetaLocator, we work with a wide variety of customers—from enterprise organizations with multiple brands to agencies managing locators on behalf of many clients. To ensure clarity in billing, data ownership, and account control, we’ve established a clear policy for when a separate MetaLocator account is required. This article explains that policy, provides illustrative examples, and answers common questions—including details about our Agency Program. Policy Summary A **separate MetFew readers
  • Payment methods
    MetaLocator accepts monthly payments via credit card automatic payment. Enterprise and annual customers can be billed via invoice, which can be paid using check, credit card or wire transfer.  Wire transfers may be assessed a transaction fee. Check payments are not available for non-Enterprise monthly subscribers.Few readers
  • Understanding Page View Utilization
    MetaLocator displays an aggregate monthly page view utilization figure for your account. ​ [](https://downloads.intercomcdn.com/i/o/yn1vvwtq/2539894681/a108aae24169807f386000ad793b/image.png?expires=1794512700&signature=a8293f127b92d8c9a7fce37847f12be53c2e3aed69fd8d4d8d437facabcd56a1&req=diUkH8F3mYdXWPMW1HO4zdLuC7%2Fy0%2BlzjaqLi0hOAwxTJEJfLBQUWEI4e2sx%0A8kFdJ%2FgnzkuFew readers

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