Articles on: Troubleshooting and FAQ

Autocomplete shows "This page can't load Google Maps correctly"

If the following conditions are true:


  1. an interface is configured to use the Google Maps API
  2. and Autocomplete is enabled under Search Form > Location
  3. and the provided API key does not have access to the Google Places API


The interface will display this error:



Be sure that the provided key includes access to the Places API, in addition to the Google Maps API for Javascript in the Google Console. Here is a video for more information on how to grand API access to Google Places:


Updated on: 12/11/2026

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