> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.metalocator.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TOU Exception Request

Some retailer Websites specifically prohibit scraping.  It is important to honor these requirements and to operate solutions with the boundaries of the seller policy.  Product manufacturers may leverage their good relationship with the retailer and obtain a policy exception.  The exception, called a Terms of Use (TOU) Exception should be obtained in writing and configured in the MetaLocator dashboard under the Retailer section as shown below:

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/5/1/9/a5192a890a00d000/5f13f526-9af4-4093-adae-f04129_1jx4eur.png)](https://downloads.intercomcdn.com/i/o/750713240/75cbd44de4514303e179f6cf/image.png?expires=1794513600&signature=f66ef94907eeaa7fa4fbdc2e8c75e2588ccf12c44009e2cf3c2dbbe079128e96&req=cyUnEch9n4VfFb4f3HP0gEJ0vdvxOtMKQN9MxWBVmPLdzrDrnF7SsDpG7lE8%0AuzAolaXVMdKxGIYPtg%3D%3D%0A)