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> Use this file to discover available pages before exploring further.
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# Searching All Leads

The **All Leads Dashboard** provides tools to search, filter, and manage incoming leads across interfaces. When **Lead Acknowledgement** is enabled, additional filtering options become available to help identify which leads have been responded to and which require attention.

This functionality helps ensure that leads are not missed due to invalid or unmonitored email addresses and supports improved response times across locations.

For more information on enabling this feature, see:  
​[Tracking Lead Acknowledgement](https://support.metalocator.com/en/articles/2645190-tracking-lead-acknowledgement?utm_source=chatgpt.com)

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## Access the All Leads Dashboard

1. Log in to MetaLocator.
2. Navigate to **Leads** from the main navigation.
3. Select **All Leads**.

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## Ways to Filter Leads

The **All Leads Dashboard** provides multiple filtering options to quickly locate and manage leads without relying on manual ItemID searches.

Leads can be filtered by the following criteria:

* **Interface** – Filter leads based on the interface where they were generated
* **Email, Name, or Lead ID** – Search directly for a specific lead or contact
* **Date Range** – Narrow results to a specific time period
* **Country** – Filter leads by geographic location
* **Status** – View leads based on their current status
* **Acknowledgement** – Filter by **Acknowledged** or **Not Acknowledged / Ignored** (requires **Send Lead Notification**)
* **Reassignment Status** – Filter leads by:

* Original (not reassigned)
* Original (reassigned)
* Reassignment

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## Identify Unanswered Leads

Leads marked as **Not Acknowledged / Ignored** indicate that the recipient has not confirmed receipt of the lead notification.

These leads may require follow-up due to:

* Invalid or incorrect email addresses
* Spam filtering issues
* Unmonitored inboxes

Filtering by this status helps prioritize outreach and reduce missed opportunities.

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## Use Bulk Selection for Lead Management

The All Leads Dashboard includes a bulk selection tool to manage multiple leads at once.

## Steps

1. Select multiple leads using the checkboxes.
2. Apply available bulk actions as needed.

This improves efficiency when reviewing or managing large volumes of leads.

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## How Lead Acknowledgement Impacts Search

When **Send Lead Notification** is enabled:

* The initial email sent to the location does **not** include full lead details.
* Instead, it contains a call-to-action link prompting the recipient to view the lead.
* Clicking the link both reveals the lead details and records the lead as **Acknowledged**.

This interaction powers the filtering options available in the All Leads Dashboard.

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## Best Practices

* Regularly filter by **Not Acknowledged / Ignored** to ensure timely responses
* Use the **Interface filter** to monitor performance across different locators
* Review leads in bulk to improve workflow efficiency
* Allow time (10–30 days) to establish a performance baseline before acting on trends

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This functionality provides greater visibility into lead handling performance and helps ensure that all customer inquiries are properly received and addressed.