> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.metalocator.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I delete my data and start over?

If you would like to reset your account to "factory settings", you can delete your data, custom fields and Interfaces.  This will restore your account to the original state.

To do this, begin by deleting all of your data:

1. Click **Data**, then **All Records**.
2. Select **Delete All Records** from the Bulk Actions menu
3. Click **Go**

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/8/6/2/5862c0a44817d000/500e7d44-e6e0-4401-8e11-9a7e44_1o8s0ci.png)](https://downloads.intercomcdn.com/i/o/59233532/405b60e9378b7229125267ed/image.png?expires=1794513600&signature=946175c899c6d8164dfbd4e37e0c77eba039c249bdfaa546ea7480427c42b9fa&req=cSklFcp7noMTWLcX3D%2B5hibvxEN8%2F1WAVO8s8Kiep0aQbPHwjRexgfAX4vi1%0A4JoGYK7IcZYnS7fY%0A)

Delete your interfaces as follows:

1. Click **Interfaces**
2. Check to box at the top of the list of Interfaces
3. Click **Delete** in the toolbar

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/8/b/328bdf26cf92bc00/1c4751ee-4d34-404a-bc0a-78dbdd_18fbad0.png)](https://downloads.intercomcdn.com/i/o/59233592/09c92e3aee0da510cb860dfb/image.png?expires=1794513600&signature=f7571887ddf9b3a4f57667a0cba210eda1e7ff273da7f9bf3d786b736936fefd&req=cSklFcp7lIMTWLcX3D%2B5hrHAjQ8LLoxhWojc7qcZ%2BP25zryE0R%2BpHfLONeFD%0AkmowqjOWaMmVILpf%0A)

Delete your custom fields as follow:

1. Click Fields
2. Check the box at the top of the list of Fields
3. Click Delete in the toolbar

This will delete all non-system fields.  The system fields, despite being selected, will remain.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/7/4/f874125044ec7800/4130bc2b-a61e-4e88-828c-5a3f4b_1wcuvig.png)](https://downloads.intercomcdn.com/i/o/59233635/543b3130bd6ad757cde8f5bc/image.png?expires=1794513600&signature=8173f3fdb416169a26809fdc8c4b7668c91665eb9eec420e073621d4fc49dd6d&req=cSklFcp4noQTWLcX3D%2B5hqPgGgAXyq0jhnwhiNjgU3BPhy467gJwG8oVNRUO%0Azis8B32nkZHrvXv7%0A)