> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.metalocator.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Autocomplete shows "This page can't load Google Maps correctly"

If the following conditions are true:

1. an interface is configured to use the Google Maps API
2. and Autocomplete is enabled under Search Form > Location
3. and the provided API key does not have access to the Google Places API

The interface will display this error:

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/1/c/b01cee98a5b5f000/88a35930-de50-49dc-a7a9-60462d_yeh7oc.png)](https://downloads.intercomcdn.com/i/o/603185629/8191a744c8e60523e700fa34/image.png?expires=1794513600&signature=d1725f21ede3bc05e740a19a674d4478fa6a4547ff6ef6c9674ddcc1b8c7c645&req=ciAkF8F7m4NWFb4f3HP0gCOywPXeOHe5mhFCyTJhdF%2FrAco0h2NdYmIko2gx%0AttexIBarcl9KsqmD3w%3D%3D%0A)

Be sure that the provided key includes access to the Places API, in addition to the Google Maps API for Javascript in the [Google Console](https://developers.google.com/maps/documentation/places/web-service/get-api-key). Here is a video for more information on how to grand API access to Google Places:

${frame}[](https://www.youtube.com/embed/6QQIL9d3H7k)